Dear Esteemed Guests,
At Pugdundee Safaris, the well-being of our guests, colleagues and communities is top priority. We understand the concern you may be experiencing surrounding the Corona Virus (COVID-19) and we are committed to everyones safety and sharing relevant information regularly.
As the Corona Virus impacts the whole world, we are following the recommendations and guidelines as mandated by World Health Organization (WHO) and Health Ministry of Government of India. We remain committed to upholding the best practices and have added enhanced processes to our usual high standards.
Below are few salient features of the standards we are maintaining:
1. Overall Sanitisation : Our lodge staff is being trained and briefed regularly to be extra diligent in sanitising guest rooms and public areas including – bathrooms, door handles, desk tables and chairs, all switches, telephone instruments and remote, safety latches and locks, exteriors and common areas.
2. Health Screening: All our staff is fully vaccinated and goes through regular health screening, including temperature checks. This helps in isolating at the very first instance and minimizing spread. Till the reason is ascertained, the team member is kept in isolation. We have created isolation rooms in our lodges as a precautionary measure. All our team members, at all times, are wearing masks and keep sanitizing after regular intervals.
3. Additional Sanitization: We have enhanced our cleaning processes to include additional sanitation and regular cleaning routines in all sections of our lodges. Sanitizer dispensers are available in all public areas for guest use. Complete guest crockery and cutlery is sanitized using UVC technology.
4. Our Individually Spaced Cottages: We have individual cottages in every property, spread in large forested land holdings, offering no use of elevators, corridors etc., hence maximising privacy and social distancing.
5. Kitchen: Highest standard of sanitisation will also be maintained in our kitchens. Our staff will enter the kitchen in fresh uniforms and wash their hands throughly and regularly. The staff will wear face mask and continue to sanitise all surfaces after use, including the kitchen wares. Precautions will be taken to throughly wash vegetables and grocery packets as well, prior to use.
6. Meal Timings: We have extended our main meal timings to give you the privilege of privacy, during meals and to maintain social distancing. Our staff will be wearing masks and same will be regularly changed.
7. Pools: Towels to be changed and pool loungers to be sanitised after every guest use. Chlorine to be monitored on regular intervals. Pool furniture will be arranged to maintain social distancing standards. Towel baskets to be also regularly sanitised, as will the shower area.
8. Transfers: We have extended precautions in the transfer vehicles booked via Pugdundee Safaris. All vehicles are sanitised before every transfer and all chauffeurs are screened. The chauffeurs will maintain hygiene standards by wearing face mask . Sanitisers will be provided in the vehicles.
9. Mandatory Health Checks: All guests during checkin will also go through a mandatory screening on arrival with hand held devices.
10. Sanitising Guest Luggage: Guest luggage and all items coming into the lodge are also sanitized on arrival.
Please be assured that we are working diligently and following the mandatory guidelines and recommendations to ensure good health and wellness of our guests and the entire Pugdundee Safaris family.
We are all in this together; and will make it through with vigilance, patience and care. We thank you for choosing us as your holiday destination.
As always, we shall continue to stay committed to ensure you, our treasured guests, have the best and safest experience you could ask for.
Thanking you.
Team Pugdundee
